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Privacy Policy
Effective Date:
1. Introduction
Welcome to DraperyBoutiques.com, operated by Drapery Boutique (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and share information about you when you visit or make a purchase from DraperyBoutiques.com (“Website”). It also outlines your rights under the General Data Protection Regulation (GDPR) and other applicable laws.
2. Information We Collect
We collect several types of information to provide and improve our services:
- Personal Identification Information: This includes your name, email address, phone number, billing and shipping addresses, and payment information.
- Account Information: When you create an account with us, we may collect your username, password, and order history.
- Transaction Data: This includes details about your purchases and the fulfillment of your orders.
- Technical Data: We collect information about your device, browser type, IP address, and browsing activity on our Website.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience on our Website.
3. How We Use Your Information
We use your information for the following purposes:
- Order Processing: To process and fulfill your orders, including shipping, returns, and customer service.
- Communication: To communicate with you regarding your orders, respond to inquiries, and send promotional emails (with your consent).
- Personalization: To personalize your shopping experience and recommend products that may interest you.
- Improvement of Services: To improve our Website, products, and services based on user activity and feedback.
- Legal Obligations: To comply with legal obligations, such as tax regulations and fraud prevention.
4. Legal Basis for Processing Personal Data
We process your personal data on the following legal grounds:
- Contractual Necessity: To fulfill our contract with you, such as processing your orders and providing customer service.
- Legitimate Interests: To improve our services, prevent fraud, and conduct marketing activities (with your consent where required).
- Consent: For marketing communications, cookies, and any other processing activities that require your consent.
- Legal Compliance: To comply with applicable laws and regulations.
5. Sharing Your Information
We may share your personal information with:
- Service Providers: Third-party vendors who assist in order fulfillment, payment processing, and marketing activities.
- Business Transfers: In the event of a merger, acquisition, or sale of our assets, your data may be transferred to the new owners.
- Legal Authorities: If required by law, we may disclose your information to government authorities or law enforcement.
6. International Transfers
Your personal data may be transferred to and processed in countries outside of the European Economic Area (EEA), including the UAE. We ensure that any such transfers comply with GDPR by implementing appropriate safeguards, such as standard contractual clauses.
7. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.
8. Your Rights
Under GDPR, you have the following rights:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You can request the correction of inaccurate or incomplete data.
- Right to Erasure: You have the right to request the deletion of your personal data in certain circumstances.
- Right to Restrict Processing: You can request that we restrict the processing of your data under certain conditions.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes.
- Right to Withdraw Consent: If we process your data based on consent, you have the right to withdraw that consent at any time. To exercise any of these rights, please contact us at info@draperyboutique.com.
9. Security Measures
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
10. Cookies
Our Website uses cookies to enhance user experience, analyze site traffic, and for marketing purposes. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this policy periodically for any updates. The date of the latest revision will always be noted at the top of the policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact us at:
Thank you for choosing Drapery Boutique. We value your trust and are committed to protecting your privacy.